1. Who We Are
Gbet operates the online gambling platform at https://gbet-online.com/. We are the data controller.
📧 Privacy contact: info@gbet-online.com
2. What Data We Collect
- Account & identity:Â name, DOB, email, phone, ID documents (KYC), proof of address.
- Financial & transaction:Â deposits, withdrawals, betting history, payment details.
- Usage & device:Â IP address, device type, browser, location (for jurisdictional checks), gambling activity.
- Cookies:Â see our [Cookie Policy].
3. Why We Process Your Data (Legal Bases)
| Purpose | Legal Basis |
|---|---|
| Account management, bets, payments | Contract performance |
| Age & identity verification (KYC) | Legal obligation (gaming licence) |
| Fraud, AML, underage prevention | Legal obligation / Legitimate interest |
| Customer support | Contract / Legitimate interest |
| Marketing (emails, offers) | Consent (opt‑in required) |
| Platform analytics & improvement | Legitimate interest |
4. How We Share Data
We never sell your data. We share with:
- Service providers:Â KYC, payment processors, game providers, IT hosting.
- Regulators:Â PAGCOR, AML authorities, tax bodies, law enforcement (as required by law).
- Responsible gambling schemes: self‑exclusion databases (e.g., GamStop).
- Corporate transactions:Â merger or acquisition (with notice).
5. International Transfers
Your data may be transferred outside your country. We use Standard Contractual Clauses or equivalent safeguards.
6. Data Retention
- Account & transaction data:Â 7 years after closure (AML/tax laws).
- KYC documents:Â 7 years from last transaction.
- Self‑exclusion records: indefinitely.
- Marketing consents:Â until withdrawn (proof kept 5 years).
7. Your Rights
Depending on your jurisdiction (GDPR, Philippines Data Privacy Act, etc.), you may have rights to: access, rectify, erase, restrict, port, object, withdraw consent, and lodge a complaint.
Contact us to exercise rights – some requests may be limited by legal retention (AML, gambling regulation).
8. Age Restriction
You must be 18+ (or higher legal age in your jurisdiction). We do not knowingly collect data from minors. Underage accounts will be closed and winnings forfeited.
9. Data Security
We use encryption (TLS, AES‑256), access controls, regular security tests, and employee training.
10. Marketing
Only with your opt‑in consent. You can unsubscribe anytime via email link or account settings. No marketing to self‑excluded users.
