Welcome to Gbet. These Terms and Conditions (“Terms”) govern your use of the Gbet website, mobile application, and all related services (collectively, the “Platform”). By registering an account or accessing the Platform, you agree to be bound by these Terms, our [Privacy Policy], [Cookie Policy], [Responsible Gaming Policy], and [Disclaimer].

If you do not agree with any part of these Terms, you must not use our Platform.

1. Legal Status and License

Gbet is owned and operated by [Insert Legal Entity Name], registered address [Insert Address]. We hold a gaming license issued by PAGCOR (Philippine Amusement and Gaming Corporation) – License No. [Insert Number]. Our services are provided in strict compliance with the terms of that license.

Jurisdictional restrictions: It is your sole responsibility to ensure that online gambling is legal in the country, state, or region where you reside. We do not accept players from jurisdictions where online gambling is prohibited (e.g., the United States, United Kingdom [unless under a UKGC license], France, Netherlands, etc.). We use geolocation and IP checks to block access from restricted territories.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) to register and play. We verify age through KYC procedures. Underage accounts will be closed, winnings forfeited, and deposits returned where legally required.

2.2 One Account Per Person

You may hold only one account. Duplicate accounts will be closed, and bonuses or winnings from duplicate accounts will be voided.

2.3 Accuracy of Information

You warrant that all information provided during registration (name, date of birth, address, email, phone) is true, complete, and up to date. We may request supporting documents at any time.

2.4 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access. We are not liable for losses caused by compromised credentials if you fail to notify us.

2.5 Right to Refuse Registration

We reserve the right to refuse registration to any person or close any account at our sole discretion, without stating a reason.

3. Deposits and Withdrawals

3.1 Deposits

Minimum deposit: [Insert amount, e.g., ₱500 or $10]. Deposits can be made via methods listed in the cashier (credit/debit cards, e‑wallets, bank transfers, cryptocurrencies where allowed). You may only deposit using accounts/payment methods in your own name.

3.2 Withdrawals

• Minimum withdrawal: [Insert amount].
• Withdrawal requests are processed within [24-72 hours] after successful identity verification.
• We reserve the right to reverse withdrawals if bonuses or wagers require review.
• Withdrawals will be sent to the original deposit method where possible.

3.3 Identity Verification (KYC)

Before processing any withdrawal, we require:

• Valid government-issued ID (passport, driver’s license, national ID).
• Proof of address (utility bill, bank statement dated within 3 months).
• Proof of payment method (photo of card with middle digits masked, or screenshot of e‑wallet account).

Failure to provide documents within [30 days] may result in account suspension and forfeiture of funds.

3.4 Account Currency

All transactions are in [Insert currency, e.g., PHP, USD, EUR]. Exchange rates, if applicable, are determined by payment providers.

3.5 Dormant Accounts

If you have no login activity for [12 months], we may charge a monthly administrative fee of [e.g., $5 or equivalent] until the balance reaches zero or you reactivate your account. We will notify you before applying fees.

4. Bonuses and Promotions

4.1 General Terms

All bonuses are subject to specific terms stated in each promotion (e.g., wagering requirements, expiry dates, maximum bet limits). To withdraw bonus funds, you must meet the wagering requirements. Unless stated otherwise:

• Wagering requirement: [e.g., 35x the bonus amount].
• Maximum bet while wagering: [e.g., $5 or ₱250].
• Certain games contribute less (e.g., slots 100%, table games 10%, video poker 5%).

4.2 Bonus Abuse

We prohibit bonus abuse, including:

• Creating multiple accounts to claim the same bonus.
• “Betting on both sides” to guarantee wagering.
• Using low‑risk patterns (e.g., betting on red/black in roulette).
  We may void bonuses and winnings and recover any amounts paid.

4.3 Right to Withdraw Offers

We may cancel or modify any promotion at any time, with or without notice, provided we refund any real money deposits tied to the promotion.

5. Prohibited Conduct

You agree NOT to:

• Use the Platform from a restricted jurisdiction.
• Be under the legal gambling age.
• Use automated software (bots, scrapers, AI) to place bets or exploit the system.
• Collude with other players to manipulate game outcomes.
• Launder money or finance illegal activities through our Platform.
• Chargeback deposits (fraudulent reversals). Chargebacks will result in immediate account closure, debt recovery actions, and reporting to authorities.
• Attempt to hack, reverse engineer, or disrupt the Platform.
• Use abusive, threatening, or harassing language with customer support or other players.

Violation of these prohibitions may result in permanent account closure, forfeiture of funds, and legal action.

6. Game Rules and Fairness

All games offered (slots, table games, live dealer, sports betting) operate on certified Random Number Generators (RNG) tested by independent auditors (e.g., GLI, BMM Testlabs). Live dealer games are streamed from regulated studios.

We reserve the right to void bets or games if:

• A technical error (software, hardware, connectivity) occurs.
• An obvious error in odds or payouts exists (e.g., pricing mistake).
• There is evidence of manipulation or fraud.

In the event of a dispute, the transaction logs in our database will prevail.

7. Anti‑Money Laundering (AML) and Counter‑Terrorism Financing (CFT)

We comply with applicable AML/CFT laws and regulations. Reporting obligations include:

• Transaction monitoring: suspicious patterns (e.g., multiple deposits without play, immediate withdrawal requests) will be investigated.
• Threshold reporting: deposits or withdrawals above [e.g., ₱500,000] may be reported to the financial intelligence unit.
• Sanctions screening: we verify all players against global sanctions lists (UN, OFAC, EU).

We may suspend any transaction or account pending AML review. Funds may be frozen and reported as required by law.

8. Account Closure and Suspension

8.1 Voluntary Closure (Self‑Exclusion)

You may close your account via our Responsible Gaming tools (self‑exclusion periods: 6 months, 1 year, 5 years, permanent). During self‑exclusion, you cannot reopen the account or create new accounts. Any remaining balance will be returned after deducting outstanding bonuses.

8.2 Involuntary Suspension/Closure

We may suspend or close your account immediately for:

• Breach of these Terms.
• Suspicion of fraud, money laundering, or underage gambling.
• Repeated chargebacks or payment reversals.
• Account dormancy (see section 3.5).

Upon closure, we will settle any pending withdrawals after deducting amounts owed (e.g., reversed bonuses). If closure is due to fraud, funds may be forfeited.

9. Limitation of Liability

To the fullest extent permitted by law:

• Gbet is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
• Our total liability to you, for any claim, shall not exceed the total amount you deposited in the 12 months preceding the claim.
• We do not guarantee that the Platform will be uninterrupted, error‑free, or virus‑free.
• You assume full responsibility for any losses resulting from your gambling decisions. Outcomes are based on chance; we do not provide financial advice.

This limitation does not apply to gross negligence, fraud, or death/personal injury caused by our breach.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gbet, its affiliates, directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:

• Your breach of these Terms.
• Your violation of any applicable law.
• Your use of the Platform in a prohibited manner.

11. Dispute Resolution and Governing Law

11.1 Internal Complaints

If you have a dispute, contact our customer support first at [Insert email/live chat]. We aim to resolve all complaints within [5 business days]. If unsatisfied, you may escalate to our Dispute Resolution Officer at info@gbet-online.com.

11.2 Arbitration / Mediation

If internal resolution fails, the dispute may be referred to PAGCOR (or applicable licensing authority) for mediation. For non‑regulatory disputes, the matter shall be resolved by binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center (PDRC). The arbitration will be conducted in English, in Manila, Philippines.

11.3 Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law principles.

11.4 No Class Action

You agree to resolve disputes on an individual basis and waive any right to participate in a class action or representative proceeding.

12. Amendments to Terms

We may update these Terms at any time. Material changes (e.g., withdrawal limits, bonus rules, dispute process) will be notified by email or a prominent notice on the Platform at least [7 days] in advance. Your continued use after the effective date constitutes acceptance. If you do not agree to changes, you must stop using the Platform and withdraw your balance.

13. General Provisions

• Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in full force.
• Waiver: Our failure to enforce a right does not waive that right.
• Assignment: We may assign these Terms in whole or in part to an affiliate or successor. You may not assign your rights.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, government actions, internet outages).

14. Contact Us

For questions about these Terms, to report a violation, or to request a copy of previous versions, please contact:

Legal Department
📧 info@gbet-online.com
🌐 Live chat available 24/7 on our Platform

These Terms and Conditions were last updated on May 11, 2026.